Executive Floor Support Specialist - Premium Corporate Services

Join Global Digital Niaga as an Executive Floor Support Specialist and become the face of professionalism in our dynamic corporate environment. This role is perfect for service-oriented individuals who thrive in high-visibility positions, ensuring seamless operations and delivering exceptional service to our clients and visitors at our office in Jakarta Pusat.

As an Executive Floor Support Specialist, you will be the first point of contact for clients and visitors, providing a warm and welcoming experience. You will manage front desk operations, including check-in/check-out processes, and assist with various administrative tasks. This role offers a unique opportunity to be part of a growing company and develop your leadership and customer service skills.

Global Digital Niaga is a leading provider of digital solutions, and we are committed to fostering a culture of innovation and excellence. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth.

📋 Tanggung Jawab Pekerjaan

• Manage front desk operations, including check-in/check-out processes for clients and visitors.
• Provide exceptional customer service, greeting clients and visitors with a warm and professional demeanor.
• Assist with administrative tasks, such as scheduling appointments, managing reservations, and handling inquiries.
• Ensure the cleanliness and organization of the reception area, maintaining a welcoming environment.
• Coordinate with other departments to ensure seamless operations and resolve any issues promptly.
• Handle emergency situations with professionalism and calmness, ensuring the safety and well-being of clients and visitors.
• Assist with event setup and breakdown, including arranging seating, providing refreshments, and ensuring the venue is ready for events.
• Maintain accurate records of visitor and client information, and follow up on any necessary actions.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in a front desk or receptionist role, preferably in a corporate or business environment.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and visitors.
• Strong organizational and multitasking abilities, with the ability to manage multiple tasks and priorities effectively.
• Proficiency in using Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with CRM software, such as Salesforce or HubSpot, is a plus.
• Ability to work well under pressure and meet deadlines in a fast-paced environment.
• Professional appearance and demeanor, with the ability to represent the company with pride.
• Fluency in both English and Indonesian languages is required.

🛠️ Keahlian

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