Operations Service Specialist - Mitsubishi HC Capital Group

Join PT. Takari Kokoh Sejahtera, a proud member of the Mitsubishi HC Capital Group, as an Operations Service Specialist in Jakarta Barat. This is a unique opportunity to contribute to a globally recognized financial services leader with a focus on operational excellence. In this role, you will be part of a dynamic team that ensures smooth and efficient operations, supporting the company's mission to provide innovative and reliable financial solutions.

As an Operations Service Specialist, you will play a crucial role in maintaining and optimizing our operations. You will work closely with cross-functional teams to streamline processes, improve service delivery, and enhance customer satisfaction. This position offers a dynamic work environment, professional growth opportunities, and the chance to work with a reputable company in the financial services industry.

PT. Takari Kokoh Sejahtera is committed to fostering a culture of innovation and continuous improvement. We provide a supportive work environment where your contributions are valued and recognized. If you are passionate about operations and service excellence, we invite you to join us and be part of our journey towards achieving operational excellence and delivering exceptional value to our customers.

📋 Tanggung Jawab Pekerjaan

• Monitor and analyze daily operations to identify areas for improvement.
• Coordinate with various departments to ensure seamless service delivery.
• Develop and implement operational procedures and protocols.
• Conduct regular audits and inspections to maintain compliance with industry standards.
• Provide training and support to staff to enhance their operational skills.
• Utilize tools such as SAP and Microsoft Office Suite to manage and analyze operational data.
• Collaborate with cross-functional teams to resolve operational issues and implement solutions.
• Stay updated with industry trends and best practices to drive continuous improvement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 3 years of experience in operations or a related role in the financial services industry.
• Strong knowledge of operational processes and procedures.
• Proficient in using SAP and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Certification in operations management or a related field is a plus.
• Fluency in both English and Indonesian languages is required.

🛠️ Keahlian

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